GUEST SERVICES AGENT

  • The Inn at the Chesapeake Bay Beach Club is a luxury boutique hotel located on Maryland’s Eastern Shore at the base of the Chesapeake Bay Bridge on Kent Island.

    We are looking to hire a Guest Service Agent who will assist with the overall guest experience including check-in and check-out procedures and ensure they feel welcome and comfortable during their stay.

    • Guest Service Agent works at the Front Desk welcoming guests
    • Oversee check-in to include assign room and keys; educate guests about property layout; property services; assist with Knoxie’s Table and Spa reservations
    • Coordinate rooms for check-in with housekeeping
    • Run daily reports and hotel records

    The Inn features 77 beautifully appointed guest rooms, wellness-focused treatments at the full-service spa and salon, and more than 30,000 sq. ft of flexible meeting and event space. Guests and locals alike enjoy multiple dining options — including The Market, a gourmet cafe and marketplace specializing in locally sourced small bites, and Knoxie’s Table, a lively signature restaurant, featuring scratch-made, seasonal cuisine inspired by the hard-working farmers and watermen of the region.

    We are a small business focused on providing our employees with a fulfilling career and endless opportunities. Employee benefits include…

    • Employee Meal
    • Employee Discounts (at CBBC/TWI)
    • 401K match up to 3% (12 months/1000 hours)
    • Opportunity for internal growth
    • Ability to work in multiple departments
    • Accrued Sick Days

    Benefits offered to full-time employees in addition to those listed above:

    • Paid Time Off
    • Paid Holidays
    • Insurance – Health, Dental & Vision
    • Wellness Program

    Job Types: Full-time, Part-time

    Salary: $14.00 - $17.00 per hour

    Benefits:

    • 401(k)
    • 401(k) matching
    • Dental insurance
    • Employee discount
    • Health insurance
    • Health savings account
    • Paid time off
    • Vision insurance

    Schedule:

    • Holidays
    • Weekend availability

    Work Location: One location

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